As the pressure on organizations grows, Human Resources and Training & Development functions are expected to deliver ever higher quality solutions, more rapidly, less expensively and making greater use of technology. At the same time, HR and T&D functions are increasingly expected to provide not only transactional services, but also deliver consulting services to the business, facilitate process improvement projects, lead organization design initiatives and develop key competencies. In short, HR and T&D are expected to partner with the business to improve organizational performance.

These pressures require that HR and T&D address two key challenges:

• Measure the effectiveness of both transactional activities and strategic initiatives. HR and Training & Development functions are increasingly expected to quantify their value to the organization. With tightening budgets and ever high performance demands, measurement is quickly becoming a required competency within HR and T&D. HR and Training & Development departments must measure not only the efficiency of their processes, the effectiveness of their solutions, the satisfaction of their customers (be they internal or external) but also the extent to which they are meeting the needs of the broader organization. It is no longer sufficient to simply track how many employees attended a specific course or accessed the employee portal. Moreover, the HR functions must demonstrate that they are acquiring the right talent, retaining high performing employees and building the needed competencies for the future. Parskey Consulting provides services that build a measurement framework to drive greater accountability, performance and value to the business. More >>

• Business alignment to maximize their ability to deliver value to their business partners. Organizations are integrated systems with interdependent components that must operate in concert to achieve business results. Tuning the HR or L&D organization to deliver the highest value to the business requires a solid strategy, strong governance, well tuned business processes and clear accountability and performance measures. Parskey Consulting provides a full suite of services to develop a business model that optimizes your ability to deliver superior value to the business.  More >>