Each engagement below
highlights the business requirements, the client deliverables
and the timeframe for delivery of services.
Business requirement: Determine
the business impact of two strategic coaching training programs
deployed across the organization in 2005 and 2006.
Deliverables: A comprehensive study using
qualitative and quantitative methods to evaluate the application
of the training on the job and down-stream business results. Reusable
tools, templates and guides to build client capability in evaluation
methods and processes.
Engagement timeframe: November 2006 through March
2007.

Business requirement: Develop business competencies
that enable HR professional to become business partners with their
internal clients.
Deliverables: Three self-study solutions to
build capabilities in project management, consultative skills and
organization design.
Engagement timeframe: November 2005 through May
2006.

Business requirement: Develop enterprise-wide
competencies for new managers in goal setting, strength-based performance
assessment, employee feedback and talent development.
Deliverables: Four Performance Leadership training
modules for all managers across the company. The modules consist
of facilitator guides, participant workbooks, companion slide decks
and training aids. The modules are being adapted for delivery
in the classroom, teleconferences and employee self-study. The
guides are being translated into multiple languages for use in
all the client's operations.
Engagement timeframe: September 2006 through
February 2007.

Business requirement: Characterize the learning
outsourcing market and buying practices of major organizations
for learning outsourced services.
Deliverables: Learning outsourcing research
methodology. Comprehensive study based on quantitative and qualitative
data gathered from North American and European CLOs. Characterized
buying practices, price points and trends of the learning outsourcing
market.
Engagement timeframe: May 2006 through September
2006.

Business requirement: Determine the effectiveness
and impact of a major sales initiative.
Deliverable: A comprehensive study to assess
the effectiveness and impact of the initiative on the organization.
Integrated evaluation and management of change methodologies to
characterize the business impact, barriers and strategic enablers.
Recommended approaches and process improvements for future program
deployments.
Engagement timeframe: May 2006 through September
2006.

Business requirement: Evaluate the effectiveness
of the organization’s evaluation processes. Build capability
in the organization for managing evaluation processes.
Deliverables: Assessment of evaluation process
effectiveness, evaluation competencies and overall evaluation impact.
Trained management and core evaluation team on evaluation processes,
governance and critical success factors. Recommended approaches
to drive greater influence through evaluation studies and results.
Engagement timeframe: May 2006 through August
2006.

Business requirement: Improve the efficiency
and effectiveness of strategic sales operations initiatives.
Deliverables: Assessment of organizational needs,
process requirements, tools and competencies. Recommended phased
approach to improve organizational efficiency and effectiveness.
Identified critical development requirements for sales operations
employee to improve program and project management.
Engagement timeframe: November 2005 through January
2006.

Business requirement: Develop the business strategy
and identify both critical initiatives and tactical approaches
to achieve short-term goals and long-term objectives.
Deliverables: Strategic plan developed collaboratively
with the president and vice-president. Identified key areas for
process improvements; provided specific recommendations and approaches
to improve technology and people effectiveness.
Engagement timeframe: November 2005 to February
2006.

Business requirement: Enable small business owners
to better manage their operations through identification and use
of business metrics to drive actions and decision-making.
Deliverable: One-day workshop on measurement
and balanced scorecard methods for ten entrepreneurs at their annual
offsite meeting.
Engagement timeframe: October through November
2006.  |